Acceptance of These Terms
These Terms of Service, together with our Privacy Policy, govern your access to and use of the Chillmart website and any services we provide. By accessing or using this website, or by engaging with us for services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the website or request our services.
These Terms form a legal agreement between you and Germany Laoruida Brand Management Limited. We recommend that you read them carefully before using the website or entering into any engagement with us. If you are using the website or our services on behalf of a company or other organization, you confirm that you have the authority to bind that organization to these Terms.
Who We Are
Chillmart is operated by Germany Laoruida Brand Management Limited, a company registered in Hong Kong. Our registered office is located at Rm B02, 2/F, HOOVER INDL BLDG, 26-38 KWAI CHEONG RD, Kwai Chung, Hong Kong (HK). In these Terms, the words Chillmart, we, us, and our refer to Germany Laoruida Brand Management Limited, and the words you and your refer to the individual or organization using this website or our services.
We provide computer systems design, computer integrated systems design, and related professional, scientific, and technical services. These Terms describe the rules that apply when you visit our website, communicate with us, and engage us for services.
Description of Services
Chillmart designs, builds, integrates, and maintains computer systems for businesses and other organizations. Our services include system architecture and design, the integration of hardware and software into a single dependable environment, workflow automation, data storage and pipeline design, monitoring and observability, and ongoing support and maintenance. The precise scope of any engagement is described in a separate proposal, statement of work, or written agreement.
We aim to describe our services accurately on this website, but the information provided here is for general guidance only and does not constitute a binding offer. The services we actually provide to you, and the terms on which they are provided, are those set out in the written agreement we both sign for the specific engagement.
Because every business runs at a different temperature, we tailor each engagement to the specific workloads, timelines, and compliance needs of the client. A small integration may take days, while a full systems design can span several months. In every case we work in visible stages, so you can review progress, adjust direction, and keep control of the outcome instead of waiting for a single distant deliverable.
Use of the Website
You may use this website for lawful, personal, and business purposes related to learning about and requesting our services. You agree not to misuse the website, including by attempting to gain unauthorized access to our systems, by introducing malicious code, by interfering with the normal operation of the website, or by using automated means to scrape or harvest content in a way that disrupts the service.
We may suspend or restrict access to the website at any time for maintenance, security, or other operational reasons. We are not responsible for any loss or inconvenience caused by the temporary unavailability of the website, although we will work to keep downtime to a minimum and to restore service as quickly as we can.
You must not attempt to reverse engineer, decompile, or otherwise extract the source code of any part of the website or of any software we provide, except where the law expressly permits such activity. You must also not remove any copyright, trademark, or other proprietary notices from any materials we make available to you.
Intellectual Property
The content on this website, including text, graphics, logos, layout, and design, is owned by or licensed to Germany Laoruida Brand Management Limited and is protected by applicable intellectual property laws. You may view and print pages from the website for your own personal and internal business use, but you may not reproduce, distribute, modify, or create derivative works from the website content without our prior written permission.
Any software, designs, documentation, or other materials we create for you as part of an engagement will be subject to the intellectual property terms set out in the written agreement for that engagement. Unless otherwise agreed in writing, we retain ownership of our pre existing tools, methods, and reusable components, and you retain ownership of the materials and deliverables specified in the agreement.
User Obligations
When you provide information to us through the website or during an engagement, you agree to provide accurate, current, and complete information and to keep it up to date. You also agree to keep any account credentials or access details confidential and to notify us promptly if you become aware of any unauthorized use of your information.
You are responsible for ensuring that you have the necessary rights and permissions to provide us with any data, content, or systems access required for an engagement, and for ensuring that your use of our services complies with all applicable laws and regulations in your jurisdiction.
You agree not to use our services to store or transmit any content that is unlawful, infringing, or harmful, and not to request work that would cause us to violate the law. If you provide us with data for processing, you confirm that the collection and transfer of that data to us complies with applicable data protection requirements.
Proposals and Engagement
Any proposal, quote, or estimate we provide is valid only for the period stated in it and is based on the information available to us at the time. A binding agreement is formed only when we and you both sign a written statement of work, engagement letter, or other written contract. Until that happens, neither party is under any obligation to proceed.
If the scope of a project changes after an agreement is signed, we will work with you to agree on a written change order that sets out the revised scope, timeline, and fees. We are not obliged to perform work that falls outside the agreed scope unless a change order has been agreed in writing.
Fees and Payment
Our fees are set out in the written agreement for each engagement and are normally quoted in advance. Unless otherwise agreed, invoices are payable within the period stated on the invoice, and work may be paused if payment is not received on time. We may require a deposit before starting certain work, and any third-party costs, such as software licenses or hosting fees, are passed through at cost unless the agreement states otherwise.
All fees are exclusive of any applicable taxes, duties, or levies, which will be added where required by law. If you believe an invoice is incorrect, you must notify us in writing within a reasonable period so that we can review it. We may charge interest or suspend services where payment is overdue, as described in the applicable agreement.
Unless otherwise agreed, any quoted fee covers the scope described in the proposal only. Additional requests, changes to requirements, or delays caused by missing information may result in revised fees or timelines. We will always discuss such changes with you before incurring extra cost, so there are no surprises when the invoice arrives.
Confidentiality
During an engagement, each of us may share confidential information with the other. We each agree to use the confidential information of the other party only for the purposes of the engagement and to protect it with at least the same care we use for our own confidential information. Confidential information does not include information that is publicly available, independently developed, or rightfully received from a third party without an obligation of confidence.
These confidentiality obligations continue after the engagement ends. Nothing in these Terms prevents either party from complying with a legal obligation to disclose information, provided that, where lawful, the disclosing party gives reasonable notice so that the other party can seek a protective order or other remedy.
We also treat the security and confidentiality of any systems we access as a core part of our service. Our team follows the principle of least privilege, meaning we only access the systems and data needed to complete the agreed work, and we promptly return or destroy any credentials or access when the engagement concludes.
Disclaimers and Limitations of Liability
This website is provided on an as is and as available basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non infringement. We do not guarantee that the website will be uninterrupted, secure, or free from errors, although we take reasonable steps to keep it reliable.
To the fullest extent permitted by law, Germany Laoruida Brand Management Limited will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the website or our services. Our total aggregate liability under or in connection with these Terms will not exceed the amount you have paid to us in the twelve months before the event giving rise to the claim.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence or for fraud.
Indemnification
You agree to indemnify and hold harmless Germany Laoruida Brand Management Limited, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses, including reasonable legal fees, arising out of or related to your misuse of the website, your breach of these Terms, or your violation of any law or the rights of a third party in connection with your use of our services.
We will notify you of any such claim and, where appropriate, give you the opportunity to cooperate in the defense of the claim. You may not settle any claim that imposes an obligation on us without our prior written consent.
This indemnification does not apply where the claim arises from our own breach of these Terms, our negligence, or our failure to deliver the agreed services. The goal of this section is simply to make sure each party is responsible for the harm caused by its own misuse, not to shift normal commercial risk unfairly.
Termination
We may suspend or terminate your access to the website at any time if you breach these Terms or if we reasonably believe that your use of the website poses a security, legal, or reputational risk. Termination of website access does not affect any rights or obligations that have already accrued and does not automatically terminate any separate written agreement between us.
For ongoing service engagements, either party may terminate the agreement in accordance with the termination provisions set out in the written agreement. On termination, you will pay for any work performed and expenses incurred up to the effective date of termination, and we will return or destroy your confidential information as agreed.
Where an engagement ends, we will cooperate in an orderly handover of any deliverables, credentials, and documentation so that you can continue operating without interruption. Any provisions of these Terms that by their nature should survive termination, including confidentiality, intellectual property, limitations of liability, and indemnification, will continue to apply after termination.
Third-Party Services
Our website and services may integrate with or rely on third-party software, platforms, and services that are not controlled by us. We are not responsible for the availability, security, or performance of any third-party service, and your use of those services may be subject to the terms and privacy policies of the relevant provider. We will inform you where a third-party service is essential to an engagement.
Where we integrate your systems with third-party platforms, you are responsible for ensuring that you have the appropriate licenses and permissions for those platforms. We are not liable for any loss caused by a third-party service, except to the extent caused by our own negligence.
If a third-party provider changes its pricing, features, or terms during an engagement, we will bring that change to your attention and help you decide the best way forward. We will not make unilateral changes that lock you into a provider or that increase your costs without your agreement.
Governing Law
These Terms are governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of laws principles. Any dispute arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of Hong Kong, unless a specific written agreement between us provides otherwise.
If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect. Our failure to enforce any provision of these Terms does not amount to a waiver of that provision.
These Terms, together with our Privacy Policy and any written agreement for a specific engagement, form the entire agreement between you and us regarding your use of the website and our services, and supersede any earlier discussions or agreements on the same subject.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, our business, or the law. When we make changes, we will revise the last updated date at the top of this page. Your continued use of the website after the changes take effect means that you accept the updated Terms.
If we make material changes, we will take reasonable steps to bring them to your attention, such as by posting a notice on the website. If you do not agree to the updated Terms, you should stop using the website and our services.
For active service engagements, material changes to these Terms will not automatically alter the written agreement already in place for that engagement. Where an update affects an ongoing project, we will discuss it with you directly and agree on any adjustments before they take effect.
Contact Us
If you have any questions about these Terms of Service, please contact us using the details below. We are happy to clarify any provision and to discuss how the Terms apply to your situation.
Germany Laoruida Brand Management Limited
Rm B02, 2/F, HOOVER INDL BLDG, 26-38 KWAI CHEONG RD, Kwai Chung, Hong Kong (HK)
Email: help@chillmart.lat
Phone: +12678488948